SMS Privacy Policy

Effective Date: September 22, 2026

Time Management Systems, Inc. ("TMS," "we," "us," or "our") respects the privacy of our clients and is committed to protecting personal information provided in connection with our SMS messaging services.

This SMS Privacy Policy explains how we collect, use, and protect information associated with text message communications between TMS and its clients.

1. SMS Messaging Program

TMS uses SMS messaging to communicate with existing clients for business-related purposes, including:

  • Support ticket communications and updates
  • Project and implementation communications
  • Responses to client questions or requests initiated by text message

TMS does not currently use this SMS program to send advertising, promotional, or marketing text messages.

2. Information We Collect

When you communicate with TMS by SMS, we may collect and maintain information including:

  • Your mobile telephone number
  • Your name and business contact information
  • The content of SMS messages exchanged with TMS
  • Information related to your support request, project, implementation, or other business communication
  • Records relating to your consent to receive SMS messages
  • Records of SMS opt-in and opt-out requests

We collect only information that is reasonably necessary to provide support, project communication, and other services associated with our business relationship with you.

3. How We Obtain SMS Consent

TMS sends SMS messages only to individuals who have provided consent to receive text communications.

Consent may be obtained when:

  • You verbally authorize a TMS representative to communicate with you by text message; or
  • You initiate an SMS conversation with a TMS business telephone number.

Our website is not used to collect consumer opt-in for this 10DLC campaign.

Your consent to receive SMS messages is voluntary and is not a condition of purchasing products or services from TMS.

4. How We Use SMS Information

Information obtained through SMS communications may be used to:

  • Respond to support requests
  • Provide updates concerning support tickets
  • Coordinate projects and implementations
  • Answer questions submitted by clients
  • Provide requested business-related information
  • Maintain appropriate business and communication records
  • Manage SMS consent and opt-out preferences
  • Maintain and improve the security and operation of our communications systems

SMS information will only be used for legitimate business purposes consistent with your relationship with TMS and your consent.

5. Mobile Information and SMS Consent

Time Management Systems, Inc., does not sell or share your SMS opt-in data, mobile telephone number, or SMS consent information with third parties or affiliates for marketing or promotional purposes.

SMS consent is specific to communications from Time Management Systems, Inc. and will not be transferred to another organization for that organization's marketing or promotional use.

We may provide information to service providers that perform services on our behalf, such as telecommunications and technology providers necessary to transmit and manage SMS communications. Such providers may process information only as necessary to provide those services and are not authorized by TMS to use SMS consent information or mobile telephone numbers for their own marketing or promotional purposes.

6. SMS Service Provider

TMS uses third-party telecommunications providers, including Zoom, to facilitate SMS communications.

These service providers may process mobile telephone numbers, message content, and related technical information as necessary to transmit and manage SMS communications.

Use of these providers does not constitute the sale of your personal information or the sharing of your SMS consent for marketing or promotional purposes.

7. Message Frequency and Charges

Message frequency varies based on your interaction with TMS, including the status of your support request, project, or implementation.

Message and data rates may apply depending on your mobile carrier and service plan.

TMS does not charge a separate fee for receiving SMS communications from us.

8. Opting Out of SMS Communications

You may withdraw your consent to receive SMS messages from TMS at any time by replying STOP to a text message from TMS.

After an opt-out request is received, you will no longer receive SMS messages covered by that request unless you subsequently provide consent to resume messaging.

You may also contact TMS directly to request that SMS communications be discontinued.

9. Getting Help

For assistance regarding SMS communications, you may reply HELP to a TMS text message.

You may also contact Time Management Systems, Inc. at:

Time Management Systems, Inc.
4050 Stadium Drive
Sioux City, IA 51106
Phone: 605-271-7124
Email: servicedesk@tmstime.com
Website: https://www.timemanagementsystems.com

10. Data Security

TMS uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

No electronic communication or storage system can be guaranteed to be completely secure. Accordingly, clients should avoid sending highly sensitive information through SMS unless specifically requested and an appropriate method of communication has been established.

11. Data Retention

TMS may retain SMS communications and associated information for as long as reasonably necessary to:

  • Provide services to our clients
  • Maintain business and support records
  • Document communications and consent
  • Meet contractual, legal, regulatory, or operational requirements
  • Resolve disputes or enforce agreements

Information that is no longer required may be deleted or otherwise disposed of in accordance with TMS's applicable data-retention practices.

12. Third-Party Disclosure

TMS may disclose personal information when reasonably necessary to:

  • Telecommunications, hosting, software, or technology service providers performing services on our behalf
  • Comply with applicable laws, regulations, legal processes, or governmental requests
  • Protect the rights, security, property, or safety of TMS, our clients, or others
  • Investigate fraud, misuse, security incidents, or violations of applicable agreements

These disclosures do not include selling or sharing SMS opt-in information or consent with third parties or affiliates for marketing or promotional purposes.

13. Changes to This SMS Privacy Policy

TMS may update this SMS Privacy Policy periodically to reflect changes in our messaging practices, technology, legal requirements, or industry standards.

When changes are made, the revised policy will be posted on our website with an updated effective date.

14. Contact Us

Questions regarding this SMS Privacy Policy or TMS's SMS messaging practices may be directed to:

Time Management Systems, Inc.
4050 Stadium Drive
Sioux City, IA 51106
Phone: 605-271-7124
Email: servicedesk@tmstime.com
Website: https://www.timemanagementsystems.com